Privacy Policy

Data Protection
Since your privacy wishes are very important to us we do aim to use the information supplied by you very carefully. If it is your expressed wish not to have your information shared with other carefully selected companies then please simply send an email to: protection@westfalia.net
You can download the form to revoke the use of your data here, and then print it out or send as an email.

Privacy
Westfalia are committed to complying with the Data Protection Act 1998. However, in order to offer our customers the best possible service, we do require some information. This delicate information received from our customers is only used to deal with orders, monitor and continuously improve our delivery service, offer trouble free payment methods and in general keep our customers informed about pending orders, product enquiries and any special events or offers.

Sometimes the need arises to share your information with third parties for example when carrying out essential maintenance, technical or logistical work for us. The type of information we gather is as follows:

Information You Supply To Us: Information you enter on our website or supply to us by other means, we would store. Not all information we ask for is mandatory and does not have to be supplied by you. However, you may not be able to take advantage of all our offers and promotions. We use the information that we collect about you to: Process your orders - Manage your account - Administer this website - Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site - Notify you about enhancement to our services, such as changes to the website, new services and special offers that may be of interest.

Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order as you use the system. Some companies let you use their websites anonymously however, we would not be able to provide the best possible service to you if we can not recognise you.

Email Communications: We compare our customer email lists with those supplied to us by other companies to avoid overloading you with unnecessary information. We also sometimes receive read confirmations when you open our email. Please send us an email to protection@westfalia.net if you do not wish to receive marketing emails from us. Alternatively, you can use the link at the bottom of every email we send you.

Google Analytics

This website uses Google Analytics, a Google Inc. ("Google") web analysis service. Google Analytics uses "cookies ", text files that are stored on your computer and enable an analysis of how you use the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Also, Google may transfer this information to third parties in cases when this is required by law or where such third parties process the information on Google's behalf.

When IP anonymization is activated on this website, and within member states of European Union or other parties to the Agreement on the European Economic Area, your IP address will be truncated by Google. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. We point out that Google Analytics has been extended by the "gat._anonymizeIp ();" code to ensure an anonymous collection of IP addresses (so-called IP masking).

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compiling reports on website activity and providing other services connected to website use and internet use for the site operator. The IP address transmitted by your browser within the scope of Google Analytics will not be collated with any other data held by Google.

You can prohibit the use of cookies with the appropriate settings on your browser software. However, we would like to point out in this case that you may not be able to use every feature of the website. To see how Google uses data: https://www.google.com/intl/en-GB/policies/privacy/partners/

You can also prevent the storage of information gleaned from cookies in your browser settings and the transmission and use of the data by Google by downloading and installing the browser plug-in using the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB

As an alternative to the browser add-on, or for browsers on mobile devices, please click on this link to prevent the acquisition through Google Analytics on this website in the future (the opt-out only works with this browser and only for this domain). An opt-out cookie is then placed on your device. Should you delete all cookies for this browser, you will need to click on this link again.


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Facebook Conversion Tracking Pixel

With your permission, our website uses the Conversion Tracking Pixel service of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). This tool allows us to follow the actions of users who have been redirected to a provider’s website after clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes.

The collected data remain anonymous. This means that we cannot see the personal data of any individual user. However, the collected data are saved and processed by Facebook. We are informing you on this matter according to our information at this time. Facebook is able to connect the data with your Facebook account and use the data for their own

Advertising purposes, in accordance with Facebook’s Data Use Policy found under: https://www.facebook.com/about/privacy/

Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. In addition, a cookie will be saved onto your computer for these purposes. Only users over 13 years of age may give their permission. If you are younger than this age, please consult your legal guardians. 

Please click here if you would like to revoke your permission at your Facebook privacy settings:

Please click here to generally revoke your permission for Facebook tracking: 

All prices include VAT and exclude delivery charges.